Returns & Exchanges

At Erewhon, we are committed to providing the highest quality organic and sustainable products. If you are not completely satisfied with your purchase, we offer a seamless return process for both perishable and non-perishable goods within 14 days of receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original packaging; perishable items must be reported within 24 hours of delivery if quality issues arise.

• 2.
  Initiate Request

  Log into your Erewhon account or visit our support portal to submit a return request with your order number and reason for the return.

• 3.
  Package Your Items

  Securely pack the items using original materials and attach the prepaid shipping label provided by our customer service team.

• 4.
  Receive Refund

  Once our team inspects the returned goods, a refund will be issued to your original payment method or as Erewhon membership credit within 5-7 business days.